Contact Us
Have a quick question? You might find the answer faster on our FAQs page — it covers many of the topics we’re most often asked about. Taking a moment to check there first can save you time and get you the information you need right away. And if you still need help after that, we’re always here and happy to assist.
Call BCBS FEP Vision
Please be advised that our member customer service team will be unavailable on October 16 from 1:00 PM to 3:30 PM Eastern Time due to a team meeting. During this time, live phone support will not be available. Self-service options will remain available through our IVR and Member Portal. Live phone support will resume at 3:30 PM ET. We apologize for any inconvenience and appreciate your understanding.
Have a question about BCBS FEP Vision? Call us for information about your benefits and services during business hours.
1-888-550 BLUE (2583) (TTY: 1-800-523-2847)
- Mon – Fri 8 a.m. to 9 p.m. ET
- Sat 10 a.m. to 2 p.m. ET
- Sun Closed
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