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What are your hours of operation?

  • 📞 Contact & Hours

Our customer contact center is open 6 days a week:

Eastern (EST)
Mon–Fri: 8 a.m. – 9 p.m.
Saturday: 10 a.m. – 2 p.m.
Sunday: Closed
Central (CST)
Mon–Fri: 7 a.m. – 8 p.m.
Saturday: 9 a.m. – 1 p.m.
Sunday: Closed
Mountain (MST)
Mon–Fri: 6 a.m. – 7 p.m.
Saturday: 8 a.m. – 12 p.m.
Sunday: Closed
Pacific (PST)
Mon–Fri: 5 a.m. – 6 p.m.
Saturday: 7 a.m. – 11 a.m.
Sunday: Closed

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To enroll, you will be taken to the BENEFEDS website.

BENEFEDS is the government-authorized and OPM-sponsored enrollment portal that eligible participants use to enroll in and manage their FEDVIP coverage. BENEFEDS also manages the billing systems and customer service functions necessary for the collection of FEDVIP premiums.

Visit BENEFEDS